How we plan to keep your money safe.
Pesito is pre-launch. No customer money movement is live yet; the answers below describe how the service is being designed, and they may change before launch.
How will Pesito keep my money safe?
Pesito is pre-launch and does not hold customer money today.
When we launch, customer funds will be held in
custody at licensed financial institutions, and
before every transfer you'll see the exchange rate, the exact
fee, and exactly what your recipient gets, as U.S. federal
law requires (CFPB Remittance Transfer Rule). Your data is
encrypted in transit (TLS) and at rest by our cloud
infrastructure provider. We never sell your personal
information.
Is Pesito a bank?
No. Pesito is a technology company (Aztlan Software, Inc.), not a credit institution. We don't hold a
banking license, we're not authorized or supervised by the CNBV (Comisión Nacional Bancaria y de Valores) or any other Mexican financial authority, and we don't accept deposits.
That's why it's important to understand where traditional bank
protection does and doesn't apply, we spell it out in detail
in our
Terms of Service.
What happens if Pesito stops operating?
Pesito is pre-launch and holds no customer funds
today. When we launch, customer funds will be held
in custody at licensed financial institutions, not on
Pesito's balance sheet. IPAB (Mexican deposit insurance) does
not apply because Pesito does not take deposits, and
FDIC insurance does not apply either. The exact custody
arrangements, and what they mean for you, will be spelled
out in our Terms of Service before launch.
When will you verify my identity?
To keep transfers safe and meet compliance requirements,
Pesito may ask you to verify your identity before sending.
Required information may vary by country, state, transfer
amount, and partner requirements. We only ask for what we
need to provide the service, prevent fraud, and meet legal
obligations. Your waitlist or survey responses do not
complete identity verification. And a design commitment:
identity checks are meant to finish before your money moves. Verification steps are never introduced in
the middle of a transfer that has already been funded.
What happens if my transfer is held for review?
Compliance reviews happen at every money company. What differs is whether the company keeps talking to you. The
plan for Pesito: a held transfer always shows its real
status (sent, in review, delivered), the app tells you what
we need from you, and it tells you when you'll hear from us
next. The law sometimes limits what we can say about
why a transfer is being reviewed; it never prevents
us from telling you when you'll get an update. What we won't promise is an automatic release clock: some legal holds don't allow one, and we'd rather say that plainly than make a promise the law can break.
Is Pesito the same as "Pesito Listo" or "Ap Pesito"?
No. "Pesito Listo" and "Ap Pesito" are loan apps from other
companies with no relationship to us. Pesito (pesito.la)
offers no loans or credit, and will never call you about a
debt. If you find an app with a similar name in an app
store, check the developer: ours will say Aztlan Software,
Inc., and our only website is pesito.la.
Pesito, Puente Railway, Aztlan Software: who am I dealing with?
One company, three names, each doing one job.
Pesito is the app, the product you use.
Puente Railway is the settlement
infrastructure we build in-house to move the money.
Aztlan Software, Inc. is the U.S. legal
entity that operates both, and the name you may see on a bank or card statement. If a charge says Aztlan Software,
that's us.
What are the rules for claiming a $PesitoID?
A claim today is a reservation, not ownership.
Your name is confirmed when you pass identity verification at
launch. Impersonating a person or a business, or squatting a
trademark, releases the handle. Reservations that never
complete verification may expire after launch; we'll state the exact window before transfers go live.
What will my account limits be?
Exact per-transaction, daily, monthly, and annual limits will
be set at launch and will depend on identity verification,
corridor availability, and partner requirements. You will
always see your current limits inside the app. Transfers are
subject to identity verification, corridor availability,
limits, and compliance review.
How do I get support?
Email
business@pesito.la, we aim to reply within one business day. While Pesito is
pre-launch, that's also the fastest way to ask about the
waitlist, your $PesitoID, or anything on this site.
Pesito is pre-launch. Help shape it.
Join the waitlist and we'll let you know when Pesito launches. If you have two minutes, the survey tells us what to build first.
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